CSR

Mission
Japanese

We create new value for customers.

We respond to customer needs by creating value in our business fields,
engineering, manufacturing and services.

Vision
Japanese

◆We innovate Value-added Products.

  We aim to be a company who develops and delivers value-added products
  continually working with customers and business partners.


◆We improve Corporate Value.

  We improve our core competence for engineering, manufacturing, and
  services to respond a variety of needs.


◆We develop Healthy Organization, Workplace and
  People.

  “People” is the most important resource. We develop energetic workplace,
  where each individual’s career, personality, and independence are esteemed.

Course of Action
Japanese

  • We take customer point of view at any time and pursue the optimal value.

  •   We solve customer “problems” in a flexible and speedy manner working
      together. We contribute to customers’ operation offering reliable and useful
      proposals.

  • We are encouraged to show individual ability, think for ourselves,
    and take on a challenge.

  •   We respect diversity in our workforce and build up an energetic culture to
      keep us highly motivated and upskilled on our own. We are aggressive
      challengers who explore every possible solutions before giving up.

  • We grow with our business partners enhancing mutual reliability.

  •   We maintain an attitude of gratitude and humility to our customers and
      business partners and keep innovative development capitalizing on mutual
      strength. We mark our presence in niche or small markets where giant
      companies don’t or cannot play.

  • We have social credibility and comply with laws and regulations.

  •   Every employee complies with laws, corporate ethics, and company
      regulations, manages customer and business partner information adequately,
      and keeps healthy corporate culture without any relations with antisocial
      forces/organizations.

  • We are environmentally friendly in all our business activities.

  •   We comply with all the social demands and laws/regulations for environment
      worldwide.We continually improve our environment management system and
      raise awareness about environment protection activities.

April 1, 2024
Toshinori Hoshi
President
Tom Communication Industrial Co., Ltd.

Risk Management Policy
Japanese

  • Risk Management Policy

  • Based on this "Risk Management Policy," we will establish a system and continuously work on risk management by clearly setting risk management and response priority of stakeholders’ (1) respect for human life, (2) environmental protection, (3) business operation continuity, (4) preservation of assets, and so on.

  • Risk Management System

  • The Company's Risk Management Committee (Management Committee) regularly reviews risk assessments and establishes basic policies regarding significant risks, which include management strategy risks related to the business environment, market environment, new product development, raw material prices, human resource development, etc. The Risk Management Committee is composed of members of the Management Committee, with the head of Risk Management is nominated from the Board of Directors. The Risk Management Committee governs the QMS, EMS, ISMS, and Health and Safety committees as working organizations and pursues operational risk mitigation.

  • Responsibilities and Roles of the Risk Management Committee

  • The Risk Management Committee confirms working organizations’ planning, implementation, and reporting of risk management activities and makes decisions for business continuity.

  • Major Risks and Response to Occurrence

  • “Strategic risks and hazard risks (accidents and disasters)" and "product defect risks and equipment failure" are defined as major risks and “Respect for human life and business continuity“ is our top priority. Risks due to large-scale disasters are assumed in advance and disclosed to our business partners. In the event of a shutdown due to a disaster, an emergency response committee will be formed to shorten the time required to restart operations.

  • Response to caution-level risk occurrence

  • The Risk Management Committee assesses the degree of risk impact and makes decisions on countermeasures for hazard risks such as globalization, research/development/capital investment, business strategies for new businesses/M&A, material price hikes/ supply disruptions, market changes, terrorism/economic crises, natural disasters, fires, and equipment failures as they occur. We will follow any related company regulations.

April 1, 2024
Toshinori Hoshi
President
Tom Communication Industrial Co., Ltd.

Quality Policy
Japanese

We are committed to quality first and aim for manufacturing that is trusted by our customers.

  • Our mission is “We create new value for customers." and we will provide products that meet expectations of our customers and satisfy them.
  • Maintaining and improving quality is an essential requirement for the mission. We will make company-wide efforts to maintain and improve quality.
  • We will observe compliance requirements.
  • We will evolve the QMS and get a foothold in our business management.

April 1, 2024
Toshinori Hoshi
President
Tom Communication Industrial Co., Ltd.

Information Security Basic Policy
Japanese

TOMCOM and its affiliated companies (hereinafter called TOMCOM Group), as a comprehensive manufacturing company with an integrated production system from planning and design to SMT, assembly, and after-sales service, considers it our social responsibility to protect our information assets, including information assets entrusted to us by our customers. We hereby declare that we have established our basic policy on information security and will put it into practice.

  • TOMCOM Group will establish a system to promote information security and strive to properly manage information assets.
  • TOMCOM Group will develop internal rules and regulations in accordance with the basic policy and put them into practice.
  • TOMCOM Group will provide training necessary to ensure information security.
  • TOMCOM Group will introduce appropriate control measures and strive to prevent information security incidents and accidents from occurring.
  • In the unlikely event of an information security incident or accident, TOMCOM Group shall promptly investigate the cause, minimize the damage, and prevent recurrence
  • TOMCOM Group will comply with laws, regulations, national guidelines, and other social norms related to information security.
  • TOMCOM Group will maintain and continuously improve the above activities.
  • All employees of TOMCOM Group shall comply with information security-related regulations, and in the event of violation, penalties will be applied in accordance with internal regulations.

April 1, 2021
Toshinori Hoshi
President
Tom Communication Industrial Co., Ltd.

Environmental Policy
Japanese

Environmental Declaration

We respect the biodiversity of the earth and strive to protect the ecosystem and realize a sustainable society, always fulfilling our social responsibilities and striving to maintain, protect, and prevent pollution of a healthy global environment.

Environmental Policy

Based in Yokohama City, Kanagawa Prefecture and Kakegawa City, Shizuoka Prefecture, TOMCOM is engaged in business activities such as development, design, manufacture, sales, and repair of radio communication equipment, information communication equipment, and electronic measuring instruments. We always consider the impact of our business activities on the environment and promote environmental protection activities with the participation of all employees.

  • We will continuously improve the appropriateness, adequacy, and effectiveness of our environmental management system to enhance our environmental performance.
  • We will comply with environmental laws and regulations and other requirements to which we have agreed.
  • Considering the impact of our business activities on the environment, we will set and systematically implement the following environmental objectives.
    (1) We will manufacture products that make effective use of electric energy and other resources and promote mitigation and adaptation to climate change.
    (2) We will promote the 3Rs (Reduce, Reuse, Recycle) to control emissions.
    (3) We will reduce the impact of chemical substances on people and the global environment.
  • We will post this policy on the company bulletin boards and the intranet to make all the employes and those who work on the premises aware of them.
  • This policy will be made available to the public on the company's website.

Basic Approach to Conflict Minerals

We are concerned about the issue of conflict minerals produced in the Democratic Republic of Congo (DRC) and neighboring countries as a serious issue. In order to fulfill our social responsibility in procurement activities, we have a policy of not using conflict minerals related to such injustice as raw materials.

April 1, 2017
Toshinori Hoshi
President
Tom Communication Industrial Co., Ltd.